Why am I been charged 2 months bill this month
Hey there
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If you’re being charged two bills in one, it’s likely that you could’ve changed your direct debit date, or had a payment extension recently, therefore meaning two bills have gone into one. However, without having access to your account right now, I can’t confirm the actual reasoning behind this.Â
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For the quickest support possible, please contact us via our live-chat, and we’ll be able to check your bills and let you know the reasoning behind this, or if there’s an error of any kind our end:
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https://www.idmobile.co.uk/live-chat
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We can also PM you here if you’d prefer, however, we’re experiencing extreme volumes here at the moment, so our response times will vary.
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Thank you,
Tyler
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