My contract is meant to be £39.99 per month, but this month’s bill (my second) was £51.83. I can only assume that this is because I changed the payment date to the 1st of the month. My query though is re the payment period. My first bill was from 9th March to 8th April and was for £39.99; my second bill was from 9th April to 17th May and was for £51.83, so clearly the increase is due to the longer payment period. So I get that. My next bill is due on 1st June and will be back to £39.99 - can someone tell me what payment period this will be for, as I don’t want to end up having to pay for the same payment period twice?!
Also, I would add that if there was a customer service number you could call to actually speak to someone over the phone, that would make things a lot easier!
Best answer by Lauren
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