I've just had an email from ID saying I'll be charged my monthly fee from a plan I changed 2 weeks ago and my account is in credit. How can this be?
Best answer by andewhite
View original
Billing email error
Userlevel 1
Userlevel 8
+9
Probably a mistake,
This forum article might help in this situation.
Userlevel 7
+4
Hi
Has the above from
It sounds like the last months bill may have been posted before the plan was changed, therefore .you had one time paid more than you should’ve, this is automatically changed the next month and the amount overpaid credited.
Tom
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more