billing query

  • 18 September 2023
  • 1 reply
  • 3 views
Steve Clarke
Rank

Hello.

 

I have just being going through my bank statement and realise I am paying for 3 accounts when I should only have 2 active accounts. This has been going on for several months. 

This topic has been closed for comments

1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Steve Clarke,

Welcome to the Community!

Were you recently due an upgrade?

It may be that you accidently purchased a new contract instead of an upgrade.

If you believe that this is fraudulent or incorrect, please let us know.

 

Kash

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