Question

bills higher than expected

  • 30 September 2022
  • 2 replies
  • 25 views

My bills have been £37+ the last couple of months when they should be £20.99.. even with £10 cap they should not be this much. What's going on?


This topic has been closed for comments

2 replies

Userlevel 8
Badge +9

Login to your iD account and look at the PDF copies of your recent bills.

Any charges will be itemised in the calls, text messaging and mobile internet browsing sections of these bills.

Hopefully you’ll find the answer there - good luck @Spaceystacey.

 

Userlevel 7
Badge +7

@Spaceystacey,

If you still require any assistance, please could you get back to us here and we will help you out.

 

Kash

Why iD Mobile?