Hello
ive received my phone and sim but the sim doesn’t seem to be registering. Any advice please?
broken sim
This topic has been closed for comments
Userlevel 8
+9
Is this happening in one location, or wherever you’re trying to use your new phone and SIM?
You can get a replacement SIM in-store from any branch of Currys, or use the online iD live chat service to ask for a replacement
Userlevel 2
Hello
ive received my phone and sim but the sim doesn’t seem to be registering. Any advice please?
My best advice is leave ID while your in the cooling off period, It is just issue after issue with them, The service is that rubbish I paid my contract off after 3 months as I could not bear the rubbish service any longer, you will not get the signal or data speeds you was “quoted”
Userlevel 7
+10
Hello
ive received my phone and sim but the sim doesn’t seem to be registering. Any advice please?
Hey
Did you purchase via Currys or via iD Mobile directly?
I saw recently a customer had purchased via Currys Click & Collect but they had not closed down the order correctly so this did not submit the connection.
Mohammed
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more