I received my sim and tried to activate today as my other contract expires tomorrow. It looks like the sim is broken as it does not register when I put into my iPhone and looks faulty. Please could a replacement be sent urgently so I am not hit by a monthly bill for my old provider
Hi
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A SIM card would be activated upon dispatch, is the iPhone you’re using the iD Mobile SIM card inside an unlocked device?
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The quickest way to get a replacement SIM card would be to visit your local Currys store and request a free replacement iD Mobile SIM card and then activate it at the following link;
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https://my.idmobile.co.uk/ja/web/cpw/sim-swap
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If instead you’ve like one sent out, please let us know so we can get in touch.
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Tom
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