Question

Can I cancel a PAC request once submitted to anither provider? i have changed my mind about leaving iD.

  • 3 September 2022
  • 3 replies
  • 304 views

I have just submitted my PAC code to Sky to move my iD number but I’ve changed my mind and want to keep the iD account. 


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3 replies

Userlevel 8
Badge +6

You will need to contact Sky Mobile and request they cancel your porting request.

Ports usually happen next day and so normally you'd have trouble stopping the port. However, ports are not processed on weekends so you have time to contact Sky mobile and ensure they cancel your request. Good luck! 

Thank you! I called Sky and they’re going to try and stop it as it doesn’t go through until Wednesday. 🤞

Userlevel 7
Badge +4

Hi @Hannah Gibbard 

 

In terms of a PAC code switching to a different network you’d want to contact the network that you’ve submitted the PAC code to as once they have the PAC code they have the control, hope you got this sorted with them!

 

Let us know if you need anything else.

 

Tom

Why iD Mobile?