Question

Can I request an early bill Pdf ASAP for use as proof of address?

  • 13 April 2022
  • 1 reply
  • 54 views
Sam Francis
Rank

I am moving back in with my parents and have cancelled my contract with my broadband provider. They need evidence of my new address (utility bill), and my mobile contract  is the only utility I’m retaining. I need to show a utility bill by their debiting date of 25th April in order to avoid an early termination surcharge of nearly £300. However, my regular ID Mobile bill seems to be issued on the 28th of each month, and I can’t use a previous bill as I’ve only just changed/updated my biling address. Is it possible to request an early bill to be issued as soon as possible/before 25th April? I’d be extremely grateful for any advice on this. Many thanks - Sam

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1 reply

Rory
Rank
Userlevel 5
Badge +6

Hi @Sam Francis, I’d recommend speaking to the Live Chat, Facebook or Twitter teams, as they’ll be able to help more quickly than we can.

 

Thank you,

Rory

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