Question

can i trade in my phone for a new one when i havent paid it off yet ?

  • 15 January 2024
  • 2 replies
  • 13 views
bxbbicxirnsx1
Rank

i've had this phone since october and already wanting to upgrade, so i have to wait the 24 months before upgrading or can i upgrade now ? 

2 replies

andewhite
Rank
Userlevel 8
Badge +9

If you’ve got a 24-month minimum term handset contract from iD Mobile, you can upgrade once you’re within the last 60-days of your minimum term, @bxbbicxirnsx1. 

 

Kash
Rank
Userlevel 7
Badge +7

Hi @bxbbicxirnsx1,

Welcome to the Community!

If you are currently on a handset contract you should be able to upgrade 60 days before your minimum terms.

Once you become eligible you’ll see the upgrade options via the app and your account.

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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