Hi, I’ve signed up to ID mobile and received my sim, but I cannot access my account to change my mobile number over to the account. It keeps coming up with an error when I try and recover my username to sign up. It says “Something wasn't quite right. Can you enter your details again please?”
Help. There is no one to talk to and the live chat doesn’t work
Can;t access account
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Userlevel 8
+9
Thanks. Safari and Chrome both not being able to connect. Is there no one to talk to at all? This is ridiculous. I’ll just end up cancelling my direct debit and going elsewhere. Terrible service to be honest
Hi, I’ve signed up to ID mobile and received my sim, but I cannot access my account to change my mobile number over to the account. It keeps coming up with an error when I try and recover my username to sign up. It says “Something wasn't quite right. Can you enter your details again please?”
Help. There is no one to talk to and the live chat doesn’t work
Where are the guys who work for ID mobile? Help me out.
Userlevel 8
+9
Sadly, iD Mobile only have online support - no telephone support.
I would strongly advise against cancelling your Direct Debit - doing this will not close or cancel your iD Mobile account, and you even may end up being pursued by a debt collection agency.
Try their facebook page or Twitter page - these teams are quite proactive.
Userlevel 8
+6
If you have just received your new SIM then why are you trying to recover your account? Did you actually register for a new online account using the new iD Mobile phone number or are you trying to recover an old account?
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