After trying for about 2 weeks to set up an online account, I’ve finally manage it. Great, I thought, until I tried to add my number. When I did, it now tells me that, as my number is PAYG, I can’t add it to my account. The only trouble is, it’s not PAYG, it’s pay monthly, with the number migrated from another network. Can somebody help me with this? I’m fast losing the will to live.
Can't add my mobile number to Id mobile online
Userlevel 7
+7
Hi
Welcome to the Community!
Do you get any error messages?
We are having some issues with the app which may be causing the issue.
Kash
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