We have 3 phones in the household on ID and intermittently over the last 2 days they’ve all been unable to make or receive calls. They are all showing a strong signal at the time and the problem will sometimes go away by restarting the phone (iPhone 8, iPhone SE and iPhone 12).
Not sure whether it’s a network or account issue as my wife as out in the car about 20 miles from home this morning when she couldn’t make a call.
Any suggestions?
Best answer by andewhite
View original
+9
Hello
Have you used the network status checker, provided by iD’s network partner (three)?
This is not the same as the network coverage checker.
Good luck.
Yep, says there are no reported problems
+9
Okay
It’s best to contact iD between 9am - 6pm - that way you can PM with a real person, for a more timely response to your query.
The iD community doesn’t work in real-time, so it could be a day or two before iD read your post.
Anyway, good luck.
OK, thanks
I have payed my bill but can't make calls
+9
I have payed my bill but can't make calls
Yeah
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