Solved

Can’t send sms

Userlevel 1

I’ve been with ID mobile just over a month now and don’t seem to be able to send sms. I can receive them, but not reply.

Does anyone know how I can fix this?

thanks!

icon

Best answer by andewhite 31 January 2022, 13:16

This topic has been closed for comments

Userlevel 8

+9

Hello @Sarah O,

It’s possible your account wasn’t activated correctly when you joined iD Mobile.

Get in-touch with iD using the Live Chat service.

Customer service agents are available 9am - 8pm Monday weekdays, or 9am - 6pm weekends and bank holidays.

Type “talk to a person” once connected, for an iD agent and avoid the 24/7 chat-bot.

Anyway, good luck.

Userlevel 7

+10

I’ve been with ID mobile just over a month now and don’t seem to be able to send sms. I can receive them, but not reply.

Does anyone know how I can fix this?

thanks!

Hello @Sarah O,

What phone are you using?

Is it an iPhone or an Android device?

Can you try and send a text message to yourself?

Sign up