Hi,
I’m trying to follow the instructions to turn off Safe search. When I go to my profile to look for My Services, it asks me to log in again and says my credentials are wrong. I haven’t just logged in using my credentials to get me to this page. So there might be a bug. Can you turn off safe search for me please? This platform is glitchy.
Thanks, Louise
+7
Hi
Welcome to the Community!
Are you referring to the Adult Content Filter?
Have you tried logging in on the app and your account online?
I would advise to reset your password if you are still having issues.
If you require further assistance from us we can PM you to turn off the filter.
Kash
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