I need to cancel my new contract?
Hi
Glad to hear that it is resolved.
If you require further assistance, please let us know.
Kash
Hi Kash and thanks for responding.
I seem to be ok now, I managed to chat with a representative and 🤞things will be resolved.
Thank you
Hi
Welcome to the Community!
Just checking if you got some help with your return?
If you still need assistance please get back to us here and we can PM you.
Kash
You need to speak to live chat and request cancellation under the cooling-off period.
https://idmobile.co.uk/live-chat
FYI - You will receive a final bill and this must be paid, so don’t go cancelling the direct debit just yet, otherwise you risk ruining your credit file and any unpaid sums being passed on to a debt collection agency.
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