Question

Cancel sim only plan within cooling off period


Hello, I recently ordered a SIM only contract but would like to cancel within my 14 day cooling off period. Please can someone help with this? 


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2 replies

Userlevel 8
Badge +9

Unfortunately, it’s self-service with iD Mobile @domidom.

In addition, see the online page at https://www.idmobile.co.uk/help-and-advice/returns-cancellations

Userlevel 7
Badge +4

Hi @domidom 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

Why iD Mobile?