Hi, I requested a STAC code instead of a PAC code from my old network. I would like to cancel and keep my old number but on idmobile network
I already gave id mobile the stac code
It might take several days to sort this out using this forum
For issues needing immediate assistance, it’s better to use the iD online live chat service.
The agents work until 8pm on weekdays.
The post from
Everytime I click on live chat it doesn't load and logs me out
Everytime I click on live chat it doesn't load and logs me out
Hey
🤞
Thanks guys. I've turned off pop up blocker and I've managed to get thru to a live agent who has sorted it. Many thanks
Thanks guys. I've turned off pop up blocker and I've managed to get thru to a live agent who has sorted it. Many thanks
Good to hear iD cancelled your STAC submission.
Usually your old provider’s STAC has to expire before you can get a PAC - perhaps your old provider can replace your STAC with a PAC?
🤞
Glad to hear that
For future reference, STAC codes allow you to switch and cancel when not keeping the number, whereas PAC codes allow you to switch and keep the number.
Mohammed
Yes I know. Idmobile said they cancelled it but I've been on my giffgaff account and the number has gone.
Yes I know. Idmobile said they cancelled it but I've been on my giffgaff account and the number has gone.
Perhaps, giffgaff have implemented recent changes in the OFCOM’s rules (for EECC), to now allow customers to get a PAC code up to 60-days after being disconnected.
What do giffgaff say about this?
🤞
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more