Hi there I've just placed an order yesterday and thought I'd put the code in to receive the £49.99 off the upfront cost but I've been charged the full amount of £99.99. Do I need to cancel this order and reorder. The phone is currently out of stock so is not due to sent for 2 weeks.
Kind regards
Lyndsay Dent
Best answer by Mohammed
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Hey
Welcome to the iD Community!
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Nikhil
Thank you
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Hi there I've just placed an order yesterday and thought I'd put the code in to receive the £49.99 off the upfront cost but I've been charged the full amount of £99.99. Do I need to cancel this order and reorder. The phone is currently out of stock so is not due to sent for 2 weeks.
Kind regards
Lyndsay Dent
Hey Lyndsay,
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
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