I have moved abroad permanently and in the process of moving I have lost the ID Mobile SIM. Please would you let me know how I may cancel the Contract?
I have also forgotten my password and PIN, so I am unable to access the “Live Chat” service.
Best answer by andewhite
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Hi Rory, thank you so much. Your answer was exactly what we needed to do it. Wynifred Wilson
+6
Hi
Thank you,
Rory
+9
The process for doing this is explained in the “How do I cancel my iD Mobile contract?” community article.
For assistance with any problems doing this, you can privately message an iD agent using facebook or Twitter.
The social media teams are available 9am - 6pm.
I hope this helps.
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