Hi, has anyone had difficulty registering their account again after the new App? I can no longer access my account anymore!
Best answer by Lauren
View originalHi, has anyone had difficulty registering their account again after the new App? I can no longer access my account anymore!
Best answer by Lauren
View originalHi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Hi I've fried again and it says my details don't match your records. I'm stuck I can't change the bundle or cancel it. Maybe I should stop direct debits and go with a different provider it's ridiculous. I never had any problems with old app.
Hey there
https://my.idmobile.co.uk/login
Thank you,
Tyler
Hi yes I have registered but when entering my mobile number and date of birth it says records not found. I have ran out of data and I can't do anything about it.
Hi
Welcome to the Community!
Have you registered for the new iD Mobile account?
If not you’ll first need to register your account first.
Kash
I see that access to our ID account is an issue as I found cannot access it this morning , having had to update the app and setup my details again.
i see others have posted this issue are from 10 days ago.
Why has this issue not been advised by ID to affected users.
When will it be sorted ….
if you don’t know then put the old app back in place until you correct and FULLY test the new app before putting it back online ….
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