Hi,
After porting my number from Vodafone I cannot receive any Verification Codes. I can still receive other SMS. Can anyone help me with it? I am using an iPhone.
Thanks
Hi,
After porting my number from Vodafone I cannot receive any Verification Codes. I can still receive other SMS. Can anyone help me with it? I am using an iPhone.
Thanks
I have just noticed that the iMessages and FaceTime are not activated. I tried many options offered on this website but none of them worked.
Hi
Sorry to hear you’re not receiving any verification codes, has your port successfully gone over do you know? This’d usually be confirm able with the number having left the previous network and deactivated their services and ours then having the desired number.
For any iMessage issues I’d recommend following the steps below, should the steps not work we unfortunately don’t have any control over Apple’s iMessage systems, only our own which would only concern the SIM itself.
1) Turn off iMessage (Settings > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Phone > My Number and confirm that it is correct.
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:"
If you are having issues with the above please retry with flight mode enabled and/or the SIM card removed.
Tom
Hi Tom,
Thank you for your response.
ive already tried all these tricks but nothing worked for me.
Hi
I’m sorry to hear that, unfortunately there isn’t too much more support we can offer on this as we don’t have any control over Apple’s iMessaging service.
I’d recommend contacting our iD Mobile Live Chat to make sure your number port has gone across correctly, other than make sure it has and suggest the steps above, we’d suggest contacting Apple directly.
I’d also recommend contacting us directly via the Live Chat so that we can look into the Verification Codes issue if the issue persists after the iMessage issue has cleared up.
Tom
Still having the same problems. I reported the issue to IDMobile like 2 weeks ago. A ticket was raised but never received any update from them. I chatted with one of their agents on last Saturday. I was told that the issue has been reported to Three and the problem would be solved within 48 hours. When nothing happened I talked to to their agent again onTuesay and I was told by him that he was leaving a message for the department that deals with these kinds of issues and that I would recieve a call from them within the next 24 hours. Still waiting for that call.
I talked to Apple Support today. They the International SMS has to be activated from the side of your carrier otherwise the iMessage cannot be activated and neither I will receive verification codes.
I just found out that I am not receiving any calls either.
Is there anyone who can help me with this problem?
Is there anyone who can help me with this problem?
Hey
Hi
Okay
Have you tried to de-register from iMessage?
You can do this online at https://selfsolve.apple.com/deregister-imessage/.
When another community member (
Good luck
🤞
Sorry to hear that
If I remember correctly, I had a similar activation issue when I upgraded from iPhone 7 to iPhone SE 2020. I think I used the following process to fix things:
Anyway, good luck.
🤞
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