Question

cant access account, cant remember password, keep getting "Something wasn't quite right. Can you enter your details again please?"

  • 21 January 2024
  • 2 replies
  • 26 views
Duncle
Rank

I cannot get beyond this page.

I was on the verge of upgrading to an unlimited data sim card, but I cannot enter my account to buy it. Just stuck on this page and can’t reset my password. Very irritating. Tempted to got to a different provider now.

2 replies

JoeKing
Rank
Userlevel 4

If I were you I would edit out your personal information on the image above. 😉

Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
Kash
Rank
Userlevel 7
Badge +7

Hi @Duncle,

Welcome to the Community!

Just checking if you have definitely created an account?

If you have any issues with upgrading via your account you can call our Sales Team on 0207 1391 397.

 

Kash

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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