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cant log in

  • 10 May 2022
  • 2 replies
  • 144 views

Userlevel 1

Hello

i have received my new sim and transfered my number over 

however the log in only reckognises the id mobile sim number NOT my existing number so i am not receiving the code to log in as it has been sent to the id mobile number , which i dont have

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Best answer by David Steptoe 10 May 2022, 12:10

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2 replies

Userlevel 8
Badge +9

Have you been told that your number port has completed?

Userlevel 1

its all done now thanks for your help...maybe i was a bit impatient , 

 

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