I was charged 5 times my usual bill which must be a mistake especially that it's above the cap I specified. When I click to open the PDF bill on the ID mobile app I get a message saying I need to enable Storage permission but there is no such permission in the app settings I'm presented so I'm stuck. Im very unhappy customer.
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Userlevel 8
+9
Unfortunately
The current work-around appears to be using a web browser and login to your iD account online at “my.idmobile.co.uk”.
🤞
Userlevel 7
+4
Hi
Have you been able to log into the website to check the bill?
Tom
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