I inserted my sim into a new phone 5 days ago and it’s still not activating. I can’t register on the app as unable to receive a code since my phone number is not working! Nightmare scenario! I cannot believe how difficult it is to just get a sim to work and get some help doing so. Meanwhile paying bills for nothing.
cant register on app as sim not activating.
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Userlevel 8
+9
Does the new iD SIM work in another handset
If not, you might have a faulty SIM card, or there could be an issue with your new iPhone.
You can get a replacement iD SIM card from any Currys store.
Userlevel 7
+4
Hi
Was this a new SIM card from an order or a replacement SIM card?
A new SIM card should be active from dispatch, a replacement SIM card would need to be activated via the iD Mobile app.
Tom
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