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change of number due to scams

  • 6 June 2023
  • 2 replies
  • 237 views

Is there anyway I can get a new number as in the last 2 weeks I have had calls from people saying they have had missed calls from me who I dont know and from as far away as England.  I think my number has been stolen for scams as I myself have had a lot of calls from people claiming to be from debt advice from mobile numbers. 
 

kind regards 

 

james 

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Best answer by WelshPaul 7 June 2023, 01:02

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Userlevel 8
Badge +6

iD Mobile charges a fee for issuing a new mobile number. I believe it to be £25. If you obtain a crime reference number, they will waive the fee! You can make a request for a new mobile number by speaking to a live chat agent. You can do that by clicking here.

Userlevel 7
Badge +10

Hello @James Sutherland,

@WelshPaul  has answered this here, if you do want support with this, we can PM you here and submit the request also.

Mohammed

Why iD Mobile?