I separated from my daughter’s mum in the middle of 2023, who set up my daughter’s ID account in my name in 2022 on a 24 month account, with a tariff whose data allowance she is hardly using. As I am now single and my daughter is living with me in my 1 bed flat, I need to cut my costs as much as possible - I tried therefore to downgrade her plan, but I was not given this option on the ID app - I suspect because her 24m contract does expire until July this year. Given my circumstances, however, is there a way I can downgrade before this date?
Change to a cheaper tariff before end of contract?
Userlevel 7
+4
Hi
Unfortunately downgrading to a cheaper tariff is only available once your contracted period has ended, if this is in July, we’d recommend checking the iD Mobile app/website while logged in for an upgrade to a SIM only plan at that time.
Tom
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