Hello I've just purchased a new phone contract which is due to be delivered tomorrow however my existing phone number isn't going to be transferred until next week, is there any way I can move this forward?
Best answer by andewhite
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Userlevel 8
+9
If you’ve already given the PAC to iD Mobile
Begin chatting at https://idmobile.co.uk/live-chat (works via a popup window in your browser).
Type “talk to a person” to avoid the 24/7 chat-bot.
Userlevel 1
I tried this but it seems to be an automated AI, I couldn't get very far as I don't have my 4 digit pin yet, is there anything else I can do?
Userlevel 8
+9
I tried this but it seems to be an automated AI, I couldn't get very far as I don't have my 4 digit pin yet, is there anything else I can do?
After connecting just type “talk to a person” to avoid the 24/7 chat-bot
Alternatively, reach out privately to iD customer service using Facebook Messenger, or an X (Twitter) DM.
Userlevel 1
OK thank you I'll give it a try!
Userlevel 7
+7
Hi
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Please get back to us here if you have any issues or require further assistance.
Kash
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