Question

Changing Voicemail announcement from abroad

  • 27 February 2024
  • 32 replies
  • 275 views
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32 replies

andewhite
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Userlevel 8
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The issue might be that the voicemail greeting needs to include an Australia mobile number, which is unknown at this point.

R
Rank
Userlevel 1

No that is not the problem. She could set a custom greeting now in the UK but until she gets to Australia and buys a local sim, she does not know the number to put on the announcement. When she gets that number, we are trying to work out how to then change her announcement. 

B
Rank
Userlevel 2

No that is not the problem. She could set a custom greeting now in the UK but until she gets to Australia and buys a local sim, she does not know the number to put on the announcement. When she gets that number, we are trying to work out how to then change her announcement. 

Ahhh okay, 

As long as she defiantly has a pin for the voicemail, just dial +44 7782 333123 and enter the pin, 

then follow the same steps as in the uk and it should work a breeze.

B
Rank
Userlevel 2

Sorry messages crossed in the ether. It is as andewhite says. 

It may be easier to get a Lebara Australia sim with international calls whilst there than messing about with Skype as they have inclusive calls to uk mobiles and landlines for 100 or so minutes. Three voicemail is billed as a mobile number so should work fine.

https://www.lebara.com.au/prepaid-plans/30-day/

andewhite
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Userlevel 8
Badge +9

No that is not the problem. She could set a custom greeting now in the UK but until she gets to Australia and buys a local sim, she does not know the number to put on the announcement. When she gets that number, we are trying to work out how to then change her announcement. 

Ahhh okay, 

As long as she definitely has a pin for the voicemail, just dial +44 7782 333123 and enter the pin, 

then follow the same steps as in the uk and it should work a breeze.

Would it be correct to assume this voicemail call would need to come an iD SIM card, while it was roaming in Australia, @Bubblesthefish? 

Would that be considered a trusted network connection? 

Three also operate in Australia, so a local Three SIM might be okay.

andewhite
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Userlevel 8
Badge +9

Perhaps hard to know with any certainty, @RG58. 

@Bubblesthefish posted screen-shots of text messages (from iD Mobile) about calling voicemail from an untrusted network, even though @Bubblesthefish was using one of the iD Mobile French roaming partners, to check their voicemail.

Is there someone in Australia who can purchase your daughter’s Vodafone or Lebara local SIM before she travels, so she can setup the greeting while still in the UK?

There’s got to be a reason why iD Mobile advised it can’t be done? 

R
Rank
Userlevel 1

Good idea #andewhite, but I am afraid not.

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