Question

choosing a new plan

  • 27 November 2023
  • 1 reply
  • 12 views

I have had a phone for a couple Of years so the phone is paid for now, I want to choose a new plan using my existing phone I’m looking at 75g for £12 per month will this lock me in to a new contract or will it be month by month ? 


1 reply

Userlevel 7
Badge +7

Hi @David Kendall,

Welcome to the Community!

When your contract ends you have 2 options which are to upgrade or change your plan.

If you upgrade to a 30 day rolling, 12 month or 24 month contract you would be locked into a contract again as an upgrade.

However if you simply change your plan you can still cancel at anytime without a termination fee. You can change your plan every 30 days if you choose the plan change option.

 

Kash

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