Solved

contact

  • 14 January 2023
  • 3 replies
  • 275 views

Hi can anyone give me a number that I can ring to actually speak to somone.. my account has been suspended due to a late bill… my father passed away last month and hence I haven’t worked as I’ve been off sick so missed the bill. However I need my phone on as I’ve 2 small children and I need to arrange  things for his funeral I need to conctact family and things ..  is there anyway I could get my account reinstated asap and I can pay the outstanding balance on 28th jan and set dd up xx desperately need my phone on please can someone help me 

icon

Best answer by andewhite 15 January 2023, 11:58

View original

This topic has been closed for comments

3 replies

Really need some help.. only way to contact customer services is fb or twitter… this is absolutely ridiculous. I. Don’t and never had used social media. How do I get in touch with someone to help sort this out 

Userlevel 8
Badge +9

There’s no telephone helpline for iD Mobile.

Use online chat at https://idmobile.co.uk/live-chat for immediate assistance. The iD agents work until 6pm at weekends, and 8pm weekdays.

Good luck @Erica Atherton.

Userlevel 7
Badge +7

Hi @Erica Atherton,

We hope that you got some assistance with your query.

If you still require assistance please feel free to get back to us here.

 

Kash

Why iD Mobile?