Hi, please can you confirm my Sim contract. I thought my contract was 12 months but when I check bill it states for only a month. I am confused so wondering if you could help me?
Many thanks
Userlevel 8
+9
What does it say in your order confirmation, and your order complete email messages (from iD Mobile)
If you text “INFO DDMMYY” to 85075 - where DDMMYY is the DoB iD have on record for your iD account - the reply should indicate the duration of your iD SIM only plan.
Userlevel 7
+7
Hi
Welcome to the Community!
I hope that you managed to get the answers that you are looking for.
If you still require assistance with checking the contract duration, please let us know and we can PM you.
Kash
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