Question

contract finish

  • 18 April 2024
  • 7 replies
  • 75 views
C
Rank

Good evening, my contract will finish next month and I need to close after as I dont use the number. Also I cant make an account so I can close my self as I loose the sim card and the number. So now I dont know how to cancel my contract after finish next month. Thank you

7 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @CezarS,

Welcome to the Community!

Just checking if you still require assistance?

Please feel free to get back to us here and we can help you out.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
andewhite
Rank
Userlevel 8
Badge +9

I’m not sure what to suggest, @CezarS. 

Have you tried contacting iD through their social media pages, @CezarS? 

You can send iD support a private message with Facebook Messenger, or X (formerly Twitter). 

The advisers work until 8pm on weekdays (6pm at weekends).

 

C
Rank

Is any contact number which I can speak with them direct?

C
Rank

When I try to speak with them I try to register and all The time give error for the password no one is not good

andewhite
Rank
Userlevel 8
Badge +9

Perhaps the Live Chat customer care team can help you, @CezarS. 

Forum members, like me, don’t have any access to customer accounts. 

C
Rank

Is easy like this if you have the number to register. I dont have the number or the sim card so I cant register to cancel alone from the account this is my problem.

andewhite
Rank
Userlevel 8
Badge +9

This forum article explains what to do, @CezarS. 

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