Good evening, my contract will finish next month and I need to close after as I dont use the number. Also I cant make an account so I can close my self as I loose the sim card and the number. So now I dont know how to cancel my contract after finish next month. Thank you
Userlevel 8
+9
This forum article explains what to do,
Is easy like this if you have the number to register. I dont have the number or the sim card so I cant register to cancel alone from the account this is my problem.
Userlevel 8
+9
Perhaps the Live Chat customer care team can help you,
Forum members, like me, don’t have any access to customer accounts.Â
When I try to speak with them I try to register and all The time give error for the password no one is not good
Is any contact number which I can speak with them direct?
Userlevel 8
+9
I’m not sure what to suggest,Â
Have you tried contacting iD through their social media pages,Â
You can send iD support a private message with Facebook Messenger, or X (formerly Twitter).Â
The advisers work until 8pm on weekdays (6pm at weekends).
Â
Userlevel 7
+7
Hi
Welcome to the Community!
Just checking if you still require assistance?
Please feel free to get back to us here and we can help you out.
Â
Kash
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