Question

data

  • 19 October 2023
  • 1 reply
  • 18 views

Userlevel 1

Hello my phone contract ended, so I upgraded my plan to a sim only deal. The new sim arrived and it was activated however my full data hasn't shown. 100G is supposed to show up but only 36 has.why has this happened? And how do I get my full data?


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1 reply

Userlevel 7
Badge +7

Hi @Khadij,

Welcome to the Community!

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

 

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