Solved

data roaming switzerland

  • 28 August 2023
  • 4 replies
  • 376 views
R
Rank

Hi,

I had capped £4 while having data roaming enabled in France and Switzerland. I increased my cap by another £10 in Switzerland but I had hardly used the data then the capped data was used up in 2 min. I hadn't downloaded anything. Neither Stream video. Literally open chrome to browse some site and it all got used up. 

 

Whats happening here, could you explain please.

Many thanks

 

icon

Best answer by andewhite 29 August 2023, 16:07

View original
This topic has been closed for comments

4 replies

andewhite
Rank
Userlevel 8
Badge +9

Hey @Ross Grg, iD Mobile charge £1.50 per MB for roaming mobile data in Switzerland.
Wouldn’t take very many megabytes before £10 was used. 

 

Tom
Rank
Userlevel 7
Badge +4

Hi @Ross Grg 

 

As suggested by @andewhite above MBs of data can be used very quickly, and at £1.50 per MB, you may find your bill cap met quickly with basic internet usage.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Sofi123
Rank

All I did was switch my phone back on after arriving at the airport and the £10 cap was used up. I hadn't even opened chrome! I then had 4 hours of not being able to navigate at all until I found my hotel and got on the WiFi there. If I didn't have the cap would have used £100s within the hour. This seems incompatible with using a mobile to help navigate around the country eg finding train times etc.

andewhite
Rank
Userlevel 8
Badge +9

Making calls, sending texts and using mobile data isn’t usually a free-of-charge service @Sofi123. 

Using roaming mobile data outside the iD EU + EEA inclusive roaming destinations is unfortunately charged on a per MB basis.

 

Terms & Conditions
Why iD Mobile?