I want to view my data usage history over the past few months but am unable to view previous pdf bills like many others due to ongoing issuing with opening these bills. How else can I do this?
Userlevel 3
Hello, welcome to the ID mobile bill fiasco!
Checked again today, online and via the app. that access to bills was still unavailable. I got through to a real chat agent and asked a specific question about our roaming data usage during a particular period and got an answer but an incorrect one! (we were roaming in the EU and used zero data!) As they are unable to email bills (also part of the problem) but will be sending a copy of my bill by post - We will see what arrives. ( I expect nothing will )
The fiasco continues.
Tony
Userlevel 7
+7
Hi
Welcome to the Community!
Have you tried downloading a PDF viewer and seeing if you can view the bill this way?
Â
Kash
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more