Question

debt collection nitice when i dont owe anything

  • 18 November 2023
  • 1 reply
  • 24 views
Susan Wynd
Rank

I have received a debt collection notice when I have a direct debit and no outstanding payments showing on my account. I cannot seem to speak with an agent either so annoying.

1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Susan Wynd 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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