Question

direct debit

  • 1 December 2022
  • 2 replies
  • 19 views

Userlevel 1

Hi there. Has anyone had this before…

My bill for last month was in credit and my direct debit payment was due out a few days ago and has not come out my account. Would there be no charge come out due to being in credit? 
thanks 😊 


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2 replies

Userlevel 8
Badge +9

If the amount of credit on your iD account was enough to cover your next monthly payment, I think the direct debit payment would not happen.

Good luck @Catoneil.

Userlevel 7
Badge +10

Hey @Catoneil,

As @andewhite  mentioned, credit is used first to pay your bill.

So if your bills were £20.00 a month and you were in £40.00 credit, you’d essentially be covered for 2 months 🙂 (assuming there’s no extra usage!).

Mohammed

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