Hi,
Unable to contact ID mobile yet again. The chat bot is useless and loops me around saying that all the agents are busy. (I wonder why!).
I really regret switching to ID. I’ve switched several times and never had such problems. First my SIM didn’t arrive so needed to wait two weeks to get the service I signed up for, second the PAC switching seems to take days (other providers seem to do this near instantly). Now I cannot access my account - When I try to register it says the email address is in use (Okay so maybe I have an ancient account?) but then I try password reset and it just loops in error. Try to contact ID and only robots are available.
Trying here before I call the bank and cancel the DD and switch away.
Best answer by WelshPaul
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