Anyone else having issues this morning seems like it happening every week now
Yes, me too. Waiting for my otp to come through to make card payments. Absolutely nothing happening! I'm trying from Kent.
Hi
Welcome to the Community!
We are sorry to hear the issues with your coverage.
If you and
Are you able to provide a postcode for us to check for you?
Kash
Hi Kash,
I work in central London. I have a colleague on the 3 network. We stand outside together and he gets 5G and I only get H+
Please advise.
Thanks
Marcel
Hi Kash,
I work in central London. I have a colleague on the 3 network. We stand outside together and he gets 5G and I only get H+
Please advise.
Thanks
Marcel
Do you both have the same handset
Hi
Are you on the same device?
Have you tried resetting network settings?
Tom
Hi Tom,
We're on different devices and I have tried to reset network settings. H+ seems to be the maximum
Thanks
Hi Kash,
I work in central London. I have a colleague on the 3 network. We stand outside together and he gets 5G and I only get H+
Please advise.
Thanks
Marcel
Do you both have the same handset
Different handsets
Hi Kash,
I work in central London. I have a colleague on the 3 network. We stand outside together and he gets 5G and I only get H+
Please advise.
Thanks
Marcel
Do you both have the same handset
Different handsets
Does your iD SIM card get 5G when you use it in your work colleague’s handset
Is your handset approved by iD for use on their network
Check the online list at https://www.idmobile.co.uk/help-and-advice/approved-handsets.
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more