Worst network ever!
Signed a 24 month contract for a new iphone, may as well be carrying a brick in my pocket.
ID mobile has the worst signal quality. Internet speed is very slow everywhere I use my phone, but particularly in London.
I have already tried:
- Resetting network settings, DID NOT WORK
- Using a new SIM, DID NOT WORK
I have got in touch with customer service many times, but problem has not been resolved. Customer service is via chat only which is also awful. I suspect problem with my signal it’s poor network quality from Three, and maybe Three also prioritises bandwidth for their direct users.
I have asked if I can leave the network, but have been told I need to pay off the rest of my contact. This is ridiculous given the service I am being provided does not live up to commitments made.
I will submit a complaint to OFCOM if this is not resolved. And leave negative reviews wherever I can.