Hi why am I get emails from debt company when I havent even had my final bill through yetÂ
Best answer by andewhite
View originalHi why am I get emails from debt company when I havent even had my final bill through yetÂ
Best answer by andewhite
View originalOkay
Cancelling the DD does not cancel the contract, it just removes the payment method for that contract - the planâs monthly charges will continue.
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If you cancelled the Direct Debit before the final bill was taken, then this would be passed to a debt collection agency.Â
If youâd prefer to pay us directly, you can make a manual payment by calling our dedicated payment line on 0333 003 0001. The agency would then be informed of the payment and cease any further activity.
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Thank you,
Rory
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