Question

Final Demand Nitice

  • 13 May 2023
  • 5 replies
  • 111 views

Userlevel 1

My elderly mother has never had an account with IDMobile (I know as I handle all her bills etc and have power of attorney) but has just received a Final Demand Notice threatening debt collectors and interest.

Not sure what is going on here, but need to speak to.someone urgently.


This topic has been closed for comments

5 replies

I have just had a final demand letter and have never heard of ID.  My mobile is with another network.  Very distressed!  Wondering if my identity has been stolen.  Not sure what to do.  Is it a scam?

Userlevel 1

Worth reporting to Action Fraud, and messaging ID Mobile on Messenger.

Userlevel 7
Badge +7

Hi @Iain Martin @GillianA,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

I have found your message and responded accordingly.  I really hope we can get this matter sorted out quickly as I never opened an account with your organisation and I am upset that I have received a final demand notice.  

Userlevel 7
Badge +10

Hello @GillianA,

If you need further support just reply there.

Mohammed

Why iD Mobile?