I have been sent a final demand notice letter with an outstanding balance of £51.98. I never used this company before. I have an reference from Action fraud. Please get back to me as soon as possible. Your contact services are really not very user friendly.
Sorry to hear this
I’d suggest getting assistance from iD Mobile’s social media customer support team privately on facebook (using Facebook Messenger), or send them a DM (direct message) on Twitter.
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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