I order my new sim and now I’m getting billed before I’ve received the new sim
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Yeah, unfortunately that’s how iD operate
iD Mobile start charging from the date your SIM card is dispatched, as SIM cards for new connections are shipped already activated.
The date of dispatch is usually the same date as the order complete email from iD.
Elsewhere on their website it says allow 3-5 working days for delivery from the date of dispatch
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