forgot my password

  • 27 December 2023
  • 6 replies
  • 53 views
Abramo Ercoli
Rank

I have an id account but i forgot the password.

I tried to reset the password but when I try to write my phone number tells me it’s wrong!

 

6 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @Abramo Ercoli 

 

Does it specifically say that your phone number is incorrect on the reset password screen?

 

Are you sure you've registered to the iD Mobile app for this account before?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
H
Rank

Forgot my number 

H
Rank

<removed> is this mobile number  I am not sure 

H
Rank

Yes it’s been while back 

H
Rank

Most helpful thank you 

Tom
Rank
Userlevel 7
Badge +4

Hi @Harbhajansingh Atwal 

 

Do you require any assistance?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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