Question

Forgotten Password

  • 15 March 2023
  • 1 reply
  • 17 views

I cant log in to my account as I have forgotten my password. I have clicked on the forgotten password link and despite inputing my correct email, surname and year of birth I still cant get through. PLEASE can someone from id mobile help me? 


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1 reply

Userlevel 7
Badge +4

Hi @AC42 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom