After searching my credit report, I’ve found a defaulted account with ID mobile, which I didn’t know anything about. What do I do next to resolve?
Hey
Have you been able to get in touch to report this to us?
We’ll need to get this logged if you have not made the purchase with us and our Fraud Team will investigate this further.
Mohammed
Okay
iD Mobile tell you to contact them using their online live chat in these situations.
If I was in your position, I’d contact iD customer service privately using Facebook Messenger, or send them a Twitter DM.
The support teams work until 8pm weekdays.
The online forum article Report a fraudulent iD account FAQ might be helpful.
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